產品生命週期管理(Product Lifecycle Management，PLM)的議題近幾年來常被學者提出討論，也有越來越多的企業對PLM所能帶來的效益感到興趣，甚至有些一線大廠已著手導入PLM的應用，有些ERP系統提供廠商也感受客戶的需求，因此也紛紛加入PLM系統的應用。由此顯見，PLM的應用在產業裡有愈來愈被重視的趨勢。 PLM的範籌以產品為主軸，涵括了企業對外的供應鏈管理(SCM)、顧客關係管理(CRM)及內部的企業資源規劃(ERP)的連結與運用。其主要目的為縮短產品設計開發時間，使產品快速上市，以獲取市場佔有率及較高的利潤，並在適當的時機使產品淡出市場，以減少產品滯銷而產生相關的管理成本。 然而PLM的初始概念是以直接銷售於消費者的終端產品為主，因此目前對於PLM系統的應用案例也大都為生產終端產品的企業，鮮少應用於供應鏈中的零組件或材料端。有鑑於此，本研究將以觸控面板產業為例，針對PLM系統在供應鏈中之零組件企業的應用進行探討，以企業流程再造(BPR)之方法建立適用於觸控面板產業的PLM系統，讓進入競爭白熱化的相關企業有提升競爭力及使企業持續獲利的改革方向，也期能對未來的產業發展有所助益。Product Lifecycle Management (PLM) related issues are often discussed by scholars in recent years, and there are more and more companies interested in enjoying the benefits of PLM, even some first-tier manufacturers have begun to phase in the PLM applications. However, some ERP system suppliers also sense the needs of customers, and integrate PLM into their systems. From this, industries are paying more and more attentions on PLM applications.PLM’s main scope is about products; hence, it is comprised of Supply Chain Management (SCM), Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) and their interlocking and integration. The main purpose of PLM is to shorten products design and development duration and further to speed up their debut time to markets in order to obtain market share and gain higher profits. After that, to make products withdrawn from the markets at the right time for reducing any related expense caused by the declination of products.However, the initial concept of PLM is based on the direct end products selling to consumers. Therefore, the applications of PLM system are mostly used so far on the enterprises which produce end products, and rarely found in components or materials companies in the supply chain. For this reason, this study takes touch panel industries for example to explore applications of PLM system on component enterprise in the supply chain, and further to create an applicable PLM system to touch panel industries by the method of Business Process Reengineering (BPR). Through this study, it will enhance companies’ competitiveness and provide directions for them to innovate and will be valuable to their future business development.
