供應鏈管理已成為現今公司為提升生產力、效率、彈性及回應能力下的重要競爭力策略,越來越多公司使用跨組織資訊系統來促進供應鏈中的資訊分享及協同合作,但還未深入探討在跨組織資訊系統整合中,不同層級資訊分享帶來的影響;因此,本研究欲探討供應商與製造商關係與跨組織資訊系統的整合,如何影響營運和策略層級的資訊分享,此外,供應商與製造商關係的建立及營運層級和策略層級的資訊分享皆會提升整體供應鏈績效。
本研究透過郵寄問卷予台灣前一千家製造公司的採購主管為樣本,研究結果發現無論營運或策略層級的資訊分享皆與供應鏈績效呈現正向相關,增加理論與實務研究中對跨組織系統資訊系統整合中不同層級資訊分享的理解。
Supply chain management (SCM) has been a critical component of competitive strategy for increasing productivity, efficiency, flexibility and responsiveness. Firms have been increasingly using interorganizational systems (IOS) to enhance information sharing and coordination in the supply chain. However, different levels of information sharing in the context of IOS have not been thoroughly examined yet. The objective of this study is to explore the effects of IOS integration and supplier-manufacturer relationships on operational and strategic information sharing in supply chains and whether the development of supplier-manufacturer relationships and sharing of operational and strategic information would contribute to supply chain performance.
The study collects data survey from top 1000 Taiwanese manufacturing firms to test the hypotheses. The results show that both operational and strategic information sharing are positive associated with supply chain performance. Our results provide both theoretical and practical implications that contribute to a better understanding of the effects of different levels of information with IOS integration.