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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/63806


    Title: 企業導入數位學習(e-learning)實務探討—以K公司為例
    Authors: 黃淑芳;Huang,Shu-Fang
    Contributors: 管理學院高階主管企管碩士班
    Keywords: 學習工具;導入;數位學習;e-learning
    Date: 2008-06-09
    Issue Date: 2014-05-08 15:32:05 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 面對二十一世紀快速的變化,企業為維持競爭力及因應全球化之發展,陸續導入e-learning學習工具來提升教育訓練學習成效。國內許多企業對於 e-learning 所能帶來的效益大都能夠認同,但實務上,許多企業在購買 e-learning平台及若干工具軟體之後,卻常常發現和廠商在廣告中所塑造的美好景象大相逕庭,以致在推動上遭遇了很大的困境。許多企業變成對於e-learning「既期待又怕受傷害」,一方面希望藉由 e-learning 能加強員工訓練的成效,一方面卻又擔憂失敗的導入,將在管理上造成更多負面的影響。
    本研究的目的在探討企業導入e-learning 之過程及預期成效,透過此個案的探討,可了解導入e-learning的好處、需求分析,及過程中如何規劃、時程安排、與數位學習業者之分工及系統使用狀況、成效評估等,彙集個案公司的所有資料,加以整理及分析,歸納出一個企業導入e-learning的實務經驗,提供企業推行e-learning之參考。
    研究結果顯示,企業導入e-learning,不僅擴大了學習管道與時效,更提高訓練參與率及加深學習成效。以個案公司現況來看,目前已進入e-learning成長期,除了要積極增加數位學習單元,提昇學習興趣及成效外,未來更應強化行銷,吸引使用者願意持續使用這項學習工具,並讓使用者感受到這項學習工具的存在與即時狀態,一方面不斷鼓勵使用者,加強學習者動機,另一方面透過上一級主管的叮嚀、指派,適度給予學習者學習壓力。在導入數位學習的過程中,開始是一個很艱困的工作,如何維持員工線上學習的興趣及動力更是重要,人力資源單位要非常重視此議題。
    ;In the fast moving business environment in 21st century, enterprises consider to implement e-learning systems to strengthen their training efficiency and to keep their competence in the globalization trend. Many enterprises in Taiwan can recognize the benefits of adopting e-learning systems, but most of them find that e-learning systems seem not easy to reach their primary idea as the vendor’s proposal after they implement it. There exists a big gap between planning and outcome. The e-learning systems are not as good as flyer at all. Enterprises are willing to use e-learning systems. On the other hand, they are also afraid of getting opposite effects in management in case of failure.
    This thesis induces a successful pattern of e-learning system implementation for enterprises. By collecting and analyzing the data in the case, it includes the practice of requirement analysis, planning & scheduling, collaboration with the e-learning content provider, and effectiveness assessment.
    The results of this research indicate that, by introducing the e-learning systems, enterprises not only expand the learning channel but also get a better effect and a higher participation of learning for employees. From the case study in this research, e-learning is at booming stage in the case company. It needs to increase diverse digital learning courses to attract learners’ interests and to get a better learning effect. To encourage the motive of the users, it also needs to enhance the marketing of e-learning, keeping them continually using the e-learning systems. Besides, the pressure from the urge of the superior is also an important factor for a successful e-learning campaign. To introduce an e-learning system successfully, it is very import for HR crew to maintain the motives and interests of the users.
    Appears in Collections:[高階主管企管(EMBA)碩士班] 博碩士論文

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