Please use this identifier to cite or link to this item:
|Title: ||A特用化學品公司之報價流程檢討及改善;A review and improvement of the Quotation Process in Company A, a specialty chemical manufacturer|
|Keywords: ||特用化學品;報價成本估算;流程改善;ERP;Specialty Chemicals;Cost Estimate;BPR;ERP|
|Issue Date: ||2015-07-31 00:05:40 (UTC+8)|
本研究所提出的解決方案目的在通過更好的報價流程以改善報價的利潤，並需同時考量過去的經驗以及日常作業人員不易整合的內外部資訊，內容主要包括兩個主要議題：建置利潤分析架構和新的報價標準作業流程的變更，以及介紹資訊系統協助制度化的可行性，並展開八個改善建議。該提案將有望可以改善A公司達到運營的有效性、永續經營及持續獲利成長的目標。;The focal Company A in this study is a producer of specialty chemical products in the midstream of the petrochemical industry. The major materials are highly volatile and prone to explosion. As a result, logistics is a major concern. Thus, the supply chain has to be regional and frequently employed pipelines for transportation. A key managerial task is to optimally allocate production resources, including materials, storage space, production capacity, labor, etc., to maximize economic benefits. Another characteristics of specialty chemicals is high-mix, low-volume production mode, which creates another challenge in the resource allocation problem, resulting in heavy reliance on experienced staffs.
Lately, Company A’s management team is faced the problem of stagnations in profit growth. On top of these, Company A is faced with a staff aging problem that over half of the staff will retire in the next five years. This results in a potential crisis in the fault of human resources.
This study carried out a comprehensive diagnosis of major managerial functions, and discovered that among many process cycles, the quotation process is one of the most important areas worth tackling. This study aims to propose a set of solutions in improving the quotation process, including redefinition of goals, and changes in execution and control of daily operations.
Data were collected through reviews of internal documents, interviews and discussions with key employee. Analysis of the existing processes reveals operational bottlenecks and opportunities in improvement through the use of information systems, such as ERP.
The proposed solution aims at improving the profit margin through a better quotation process, taking into account of past experience, and internal and external information that were previously unavailable to the staffs. Key components of the proposal includes a profit analysis frame, process changes in renewed standard operations procedures, and introduction of information systems to institutionalize the changes. These include eight major suggestions in two areas. The proposal will hopefully improve the effectiveness of Company A’s operations, resulting in transformation of the business, and achieve sustainable operations and growth in profit.
|Appears in Collections:||[資訊管理學系碩士在職專班 ] 博碩士論文|
Files in This Item:
All items in NCUIR are protected by copyright, with all rights reserved.