本論文以光通訊產業為背景，介紹個案公司在中國製造成本每年遞增和企業缺工的情況下，如何導入品管圈(QCC)活動配合自動化生產以提升產品品質及良率、減少人力投入和產品產能提升，設計出「生產效益和產品良率」為導向藉由品管圈活動進行研究，藉由個案公司QCC活動導入過程中，培養公司員工對於品管圈基礎知識與了解，並於實施後分析QCC活動對於員工的計畫實行之成效、產品生產效益的提升及產品良率的改善。為達上述研究目的，本研究訂定「主題與研究計畫」、「QCC活動之計畫」、「QCC活動之執行」和「QCC活動之檢討與改善」，以QCC活動圈為基礎，每個月各小組進行討論計畫之執行成效和計畫執行問題討論，並進行下一階段的QCC活動圈的研究調整，最後以達成產品生產自動化、生產過程可追朔、產品產量及時反饋、良率異常被觸發。最後，研究歸納結論，並提出課程設計及未來研究建議，作為後續研究者之參考。;The increase of manufacturing cost and the shortage of workers at the optical communication industry in China have been studies in the case company. The improvement of product quality and yield, and the reduction of the requirement of human resource and the improvement of productivity have been used by the application of the QCC activities in conjunction with automated production. In the introduction of QCC activities process, the understanding of quality control for the employee has been developed. The performance of employee’s execution and the improvement of production effectively and yield has been analyses after the execution. In order to achieve the objectives of research, the theme and research program, the QCC program, the QCC activities and the review and improvement of QCC has been developed, based on the QCC activity Circle, the monthly discussion of the effectiveness and the execution plan. The QCC activity Circle of research will be adjusted at the next stage. The product automation, the re-tracing of production process, the immediately feedback of production output, the triggered of abnormal yield have been achieved. Finally, the suggestions of course design and future research have been proposed for the reference of next study.
