個案A公司是台灣一家車用電子零組件的生產廠家，主要的產品為汽車發電機中所使用的壓裝整流二極體，其所銷售的對象為各大車廠的 Tier 1 汽車零組件供應商。 A公司一直都有自主持續品質及流程改善的要求。值此個案研究的當下，也發現個案公司的品質檢驗流程的確存在使用大量人力、品質檢驗水準不一及紀錄不完整等問題。 本研究提出一個流程改善方案，加上配套的客製自動化光學檢測設備，來改善A公司的外觀檢驗作業流程及方式。所擬的流程改善方案，除了可望提高產品品質之外，也期望可以達到減少10位以上的現場檢驗作業人力、每年減少NTD$ 500萬以上的作業成本。在方案付諸實行前也經過可行性分析，對技術成熟度、作業可行性、經濟效益、法規 (客戶) 要求及是否有時程限制等做出分析辯證，確保所提方案適合A公司的需求。;Company A in this case study is a manufacturer of automotive electronic components in Taiwan. Its main products are press-fit rectifier diodes used in automotive generators. Its customers are tier-one automotive components suppliers of car makers worldwide. Company A has always invested in continuous quality and process improvements. During the current study, we found out that the product quality inspection process does have problems, including excessive use of manpower, different quality inspection standards and incomplete records for quality improvements. As such, this study proposes a process improvement plan, coupled with introduction of automated optical inspection equipment to change the visual inspection process and method. The proposal, while improving quality of the products, is expected to cut the inspection manpower by ten, reduce operation cost of $5 million NTD per year. A feasibility study was also conducted to analyze the technical maturity, operational feasibility, economic benefits, regulatory (customer) requirements and schedule constraints to ensure that the proposed solution is feasible.
