English  |  正體中文  |  简体中文  |  Items with full text/Total items : 68069/68069 (100%)
Visitors : 23024476      Online Users : 210
RC Version 7.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version

    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/81290

    Title: 地方政府資訊委外與電子化政府發展實務之個案研究;A Case Study of IT Outsourcing and E-Government Practices in a Local Government
    Authors: 黃聖傑;Huang, Sheng-Jie
    Contributors: 資訊管理學系在職專班
    Keywords: 資訊委外;電子化政府;資訊系統整合;IT outsourcing;E-government;Information system intergration
    Date: 2019-07-09
    Issue Date: 2019-09-03 15:42:47 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 我國政府機關主要採取委外方式發展資訊服務,隨著電子化政府發展至今,政府提供的資訊服務已不僅是單純的資訊系統建置,也開始進行更為複雜的跨機關資訊系統及服務流程的整合,除了改變了以往單純委外開發資訊系統方式,對資訊人力及預算等需求也有所提升。但對地方政府而言,其資訊服務發展除滿足地方自治事務之處理外,尚需兼顧執行中央政策之需要,其人力及資源更顯不足。本研究以某直轄市政府資訊中心為個案,藉由深度訪談方式剖析個案機關委外作業實務及電子化政府發展歷程,並探討相關因素之影響。
    ;The public sectors in Taiwan in general develop their information services by outsourcing. With the development of the electronic government (E-government) over the past decades, now the tasks and missions of information services not only involve in constructing the information technology (IT) systems, but furthermore in the integration of various IT systems and service protocols between different government branches. Therefore, the requirements regarding the government employees’ IT expertise and the public sector resources are heavier much than before. The IT systems and services in the local governments are used not only for the local government affairs, but for some policies from the central government. That makes the shortages of IT manpower and resources worse. This study selected the information management center of a local government in Taiwan as the study case, to review and investigate its IT outsourcing practices by in-depth interviews. Several important impact factors to the IT outsourcing practice were remarked.
    The interviews results revealed that the legal compliance, and IT staffs′ professional skills made the key factors. It also found that the progress of the E-government development of local governments are depended on clients. In general, these task-oriented IT services for office affairs would have faster progresses than those user-oriented services generally for the general public. Meanwhile, there is an “oblique integration problem” existed in the different progress of system integration from the central government.
    Based on the results found from this study, three suggestions are made regarding IT staff selection and training, IT system outsourcing procedures, and IT services planning and integration. It is the hope of this study that the proposed suggestions could help the local government to further upgrade the IT systems′ security, integrate information services, and enhance the information services quality under the current scarce IT manpower and limited budget situation.
    Appears in Collections:[資訊管理學系碩士在職專班 ] 博碩士論文

    Files in This Item:

    File Description SizeFormat

    All items in NCUIR are protected by copyright, with all rights reserved.

    社群 sharing

    ::: Copyright National Central University. | 國立中央大學圖書館版權所有 | 收藏本站 | 設為首頁 | 最佳瀏覽畫面: 1024*768 | 建站日期:8-24-2009 :::
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback  - 隱私權政策聲明