| 摘要: | 近年來隨著儲存技術與網路連線速率的提升，帶動了大數據與人工智慧的快速發展，許多企業開始考慮將內部系統與服務，轉移到公司內部的私有雲端環境，並採用桌面虛擬化系統來加強公司的資訊安全。但要有效的支援遠距辦公，網路設備升級、虛擬化軟體授權和資訊安全設備等支出必定會大幅增加，讓很多企業望之卻步。2020年初爆發了影響全球經濟的新型冠狀肺炎疫情（COVID-19），強迫加速了各產業進行數位轉型，其中各種規模的遠端工作遍及世界各地，包括 Apple、Amazon、Twitter和Facebook等。
本研究探討個案公司導入桌面虛擬化系統的過程、原因與結果，如何正確規劃與導入桌面虛擬化技術、管理實體與虛擬環境混合的作業環境及達成以有限資源整合出最高使用效益的目標，是當前各家企業急需思考的問題。
現今對於欲規劃內部私有虛擬桌面架構或是準備使用遠端辦公的企業尚無完整評估方法與導入流程，讓資深資訊經理人員藉以評估實際需求、考量預算、人力與設備資源。本研究藉由探討本個案導入系統的過程中，遭遇的問題與解決方式，試圖找出關鍵的質化與量化的指標，作為未來其他企業組織推動桌面虛擬化環境的依據。
;In recent years, the advanced development in storage technology and network connection speeds has driven the rapid development of big data and artificial intelligence. In order to strengthen the company’s information security, many companies have begun to consider transferring internal information systems and services to the company′s private cloud environment and adopt virtual desktop systems. However, in order to effectively support remote work, it is inevitable to significantly increase expenditures such as network equipment upgrades, virtualization software licenses, information security equipment and so on, and that makes many companies step back. In early 2020, the outbreak of the coronavirus pandemic (COVID-19) impact the global economy severely, which accelerate the digital transformation of various industries, including companies around the globe that exercise remote work of different scale, such as Apple, Amazon, Twitter and Facebook.
This study explores the process, causes and results of case company′s introduction of desktop virtualization system, including how to properly plan and implement desktop virtualization technology, manage the operating environment mixed with physical and virtual devices, and achieve the goal of integrating the highest use efficiency with limited resources, which currently are the urgent issues that enterprises need to consider.
At present, for enterprises that tend to plan an internal virtual desktop structure or prepare to implement remote office, there is no complete evaluation method and import process for their senior information managers to predict actual needs, budget, human and equipment resources. This study intends to find out the key qualitative and quantitative indicators by exploring the problems and solutions encountered during the import process in this case. This can be a reference for such enterprises to carry out desktop virtualization environments in the future. |
