| 摘要: | 近年來，隨著電子商務的急遽發展，民眾的消費型態產生了莫大的影響與衝擊，亦帶起了一股商機。然而交易量的劇增，導致傳統的物流營運模式已無法負荷，面對大量單據、繁瑣之作業程序，及上下游業者間所採用的不同資訊系統，使整體供應鏈資訊如何同步成為一大難題。
物流業多層次的供應鏈，導致顧客追蹤單據困難重重，面臨產品資料記錄上的錯誤，使買賣雙方間信任瓦解。本研究期望藉由導入區塊鏈技術，縮短資訊落差並確保每筆交易都透明化，以大幅提高整體物流供應鏈效率及競爭力。
本研究以物流公司的供應鏈為例，利用整合資訊架構(Architecture of Integrated Information System, ARIS)對流程現況進行建模，以了解既有的作業流程，並運用區塊鏈特性重新建構新的商業模型。後續藉由統一塑模語言(Unified Modeling Language, UML)表示法(Notation)，將企業流程分析銜接到系統開發階段，並以此來分析最終商業模型，設計出一個交易資訊平台。運用統一塑模語言(UML)之各類圖形表達平台上的功能及資訊系統交易情形，利於所服務的對象進行交易，進而提升工作效率及客戶服務水平，建立安全信賴的物流供應鏈生態。;In recent years, with the rapid development of e-commerce, the consumption mode of the people have had a tremendous impact, and it has also brought about business opportunities. However, the rapid increase in transaction volume has caused the traditional logistics operation model to be unable to load. Faced with a large number of documents, cumbersome operating procedures, and different information systems used by upstream and downstream companies, how to synchronize the overall supply chain information has become a major problem .
The multi-level supply chain in the logistics industry makes it difficult for customers to track documents, and faces errors in product data records, which breaks the trust between buyers and sellers. This research hopes to shorten the information gap and ensure that every transaction is transparent by introducing blockchain technology, so as to greatly improve the efficiency and competitiveness of the overall logistics supply chain.
This research takes the supply chain of a logistics company as an example, uses the Architecture of Integrated Information System (ARIS) to model the process status to understand the existing operation process, and use the characteristics of the blockchain to reengineering a new business model. Then, through the Unified Modeling Language (UML) notation (Notation), the enterprise process analysis is connected to the system development stage, and the final business model is analyzed by this, and a transaction information platform is designed. Using UML′s various graphical expression platform functions and information system transaction situations will help members execute transactions, thereby improving work efficiency and customer service levels, and establishing a safe and reliable logistics supply chain ecology. |
