領導特質與托育人員留任意願之探討─以工作滿意度為中介變項

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题名:	領導特質與托育人員留任意願之探討─以工作滿意度為中介變項
作者:	李家榮;Lee, Chia-Jung
贡献者:	高階主管企管碩士班
关键词:	領導特質;托育人員;工作滿意度;托嬰中心;留任意願;leadership characteristics;nursery staff;job satisfaction;childcare centers;willingness to stay
日期:	2022-06-07
上传时间:	2022-07-14 13:52:44 (UTC+8)
出版者:	國立中央大學
摘要:	本論文係欲探討托嬰中心主管人員之領導特質與托育人員留任意願以及工作滿意度之現況。本研究對象為現職於公立、私立及準公共托嬰中心之托育人員其工作年資一年以上或於不同之托育場域年資合併滿一年半以上。本論文採問卷調查法，共回收150份問卷，有效問卷139份，回收率為92.6%。就本研究之發現，可知體恤型領導風格與工作滿意度有顯著正相關，代表體恤型主管與員工之間有者良好的關係與互動，加上主管無論是制定程序或分配資源的公平性越高，會讓員工工作滿意度越高，顯現高度的正相關。體恤型之領導風格與工作滿意度，與員工的留任意願有環環相扣且相輔相成的關係。由此研究可知主管人員欲增加員工留任意願，首重員工工作滿意度，主管的領導行為不僅會影響員工的工作滿意度，也會影響員工的工作品質表現，進一步對留任意願產生影響。;The purpose of this thesis is to explore the leadership characteristics of nursery center supervisors and the current status of nursery staff′s willingness to stay and job satisfaction. The subjects of this study are the nursery staff currently employed in public, private and quasi-public childcare centers with a working experience of more than one year or a combined experience of more than one and a half years in different childcare fields. A total of 150 questionnaires were collected in this paper, 139 valid questionnaires were collected, and the recovery rate was 92.6%. According to the findings of this study, it can be seen that there is a significant positive correlation between caring leadership style and job satisfaction, which means that there is a good relationship and interaction between caring supervisors and employees, and the fairness of supervisors in setting procedures or allocating resources is better. Higher, the higher the employee′s job satisfaction, showing a high degree of positive correlation. Compassionate leadership style and job satisfaction are closely related to employees′ willingness to stay. From this research, it can be seen that managers want to increase employees′ willingness to stay, and their priority is employee job satisfaction. The leadership behavior of supervisors will not only affect employees′ job satisfaction, but also affect employees′ job quality performance, which further affects their willingness to stay.
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