博碩士論文 108426006 詳細資訊




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姓名 黃于庭(Yu-Ting Huang)  查詢紙本館藏   畢業系所 工業管理研究所
論文名稱 以流程導向設計區塊鏈支援的物流交易資訊平台
(Process Oriented Design of A Blockchain Supported Logistics Transaction Information Platform)
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摘要(中) 近年來,隨著電子商務的急遽發展,民眾的消費型態產生了莫大的影響與衝擊,亦帶起了一股商機。然而交易量的劇增,導致傳統的物流營運模式已無法負荷,面對大量單據、繁瑣之作業程序,及上下游業者間所採用的不同資訊系統,使整體供應鏈資訊如何同步成為一大難題。
  物流業多層次的供應鏈,導致顧客追蹤單據困難重重,面臨產品資料記錄上的錯誤,使買賣雙方間信任瓦解。本研究期望藉由導入區塊鏈技術,縮短資訊落差並確保每筆交易都透明化,以大幅提高整體物流供應鏈效率及競爭力。
  本研究以物流公司的供應鏈為例,利用整合資訊架構(Architecture of Integrated Information System, ARIS)對流程現況進行建模,以了解既有的作業流程,並運用區塊鏈特性重新建構新的商業模型。後續藉由統一塑模語言(Unified Modeling Language, UML)表示法(Notation),將企業流程分析銜接到系統開發階段,並以此來分析最終商業模型,設計出一個交易資訊平台。運用統一塑模語言(UML)之各類圖形表達平台上的功能及資訊系統交易情形,利於所服務的對象進行交易,進而提升工作效率及客戶服務水平,建立安全信賴的物流供應鏈生態。
摘要(英) In recent years, with the rapid development of e-commerce, the consumption mode of the people have had a tremendous impact, and it has also brought about business opportunities. However, the rapid increase in transaction volume has caused the traditional logistics operation model to be unable to load. Faced with a large number of documents, cumbersome operating procedures, and different information systems used by upstream and downstream companies, how to synchronize the overall supply chain information has become a major problem .
  The multi-level supply chain in the logistics industry makes it difficult for customers to track documents, and faces errors in product data records, which breaks the trust between buyers and sellers. This research hopes to shorten the information gap and ensure that every transaction is transparent by introducing blockchain technology, so as to greatly improve the efficiency and competitiveness of the overall logistics supply chain.
  This research takes the supply chain of a logistics company as an example, uses the Architecture of Integrated Information System (ARIS) to model the process status to understand the existing operation process, and use the characteristics of the blockchain to reengineering a new business model. Then, through the Unified Modeling Language (UML) notation (Notation), the enterprise process analysis is connected to the system development stage, and the final business model is analyzed by this, and a transaction information platform is designed. Using UML′s various graphical expression platform functions and information system transaction situations will help members execute transactions, thereby improving work efficiency and customer service levels, and establishing a safe and reliable logistics supply chain ecology.
關鍵字(中) ★ 物流供應鏈管理
★ 區塊鏈技術
★ 整合資訊架構
★ 統一塑模語言
關鍵字(英) ★ Logistics supply chain management
★ Blockchain Technology
★ ARIS
★ UML
論文目次 中文摘要.............................................................i
Abstract............................................................ii
目錄..................................................................iii
圖目錄...........................................................v
表目錄..........................................................viii
第一章 緒論........................................................1
1-1 研究背景與動機.............................................1
1-2 研究目的.........................................................2
1-3 研究流程..........................................................3
第二章 文獻探討...................................................4
2-1 物流及供應鏈管理..........................................4
2-1-1 物流產業概述................................................4
2-1-2 物流資訊技術系統.....................................................5
2-1-3 物流供應鏈問題.....................................................7
2-1-4 物流供應鏈整合.....................................................8
2-2 區塊鏈技術.....................................................11
2-2-1 區塊鏈概述.....................................................11
2-2-2 區塊鏈架構.....................................................14
2-2-3 區塊鏈特徵.....................................................16
2-2-4 區塊鏈於物流供應鏈之應用.............................18
第三章 研究方法.....................................................20
3-1 整合資訊架構.....................................................20
3-1-1 ARIS方法論.....................................................20
3-1-2 ARIS觀點.....................................................21
3-1-3 延伸事件導向流程鏈(Extended Event-Driven Process Chain,eEPC).....................................................27
3-2 統一塑模語言.....................................................29
3-2-1 UML概述.....................................................29
3-2-2 UML圖形.....................................................30
第四章 個案應用.....................................................47
4-1 個案公司概況與簡介.........................................47
4-2 應用整合資訊架構..............................................49
4-2-1 基於ARIS之流程分析.....................................49
4-2-2 基於ARIS之流程設計......................................51
4-3 應用統一塑模語言...............................................58
4-3-1 使用案例圖.....................................................58
4-3-2 活動圖.....................................................60
4-3-3 類別圖.....................................................60
4-3-4 循序圖.....................................................62
4-3-5 元件圖.....................................................66
4-3-6 部署圖.....................................................67
第五章 結論與建議.....................................................68
5-1 結論................................................................68
5-2 研究限制........................................................69
5-3 後續研究建議.....................................................70
參考文獻......................................................................71
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指導教授 高信培(Hsing-Pei Kao) 審核日期 2021-7-19
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