面對全球化市場競爭及終端消費市場的快速變化，各種產業的供應鏈上下游之間產生更緊密的協同作業。利用提供滾動預測的方式來讓供應商增加市場的能見度，以便於實施供應商管理存貨 (Vendor Managed Inventory, VMI) 來降低原物料存貨成本，這種一方面協助提高上游供應商對市場的能見度，但是另一方面也將庫存管理的壓力轉嫁給上游供應商，逼迫供應商配合這種協同作業模式。若以供應商的角度來看，能夠更明確知道客戶及市場需求，可以大幅提高市場能見度。但是要如何做到滿足客戶需求水準，並且在VMI倉庫擁有低存貨就是一大難題。 國內廠商所推出的企業資源規劃 (Enterprise Resource Planning, ERP) 系統，對於管理供應鏈協同作業所需要的功能不足，例如滾動預測及VMI Hub存貨管理皆無法完全滿足。本研究選擇國內某汽車零組件A公司，透過找出銷售採用VMI Hub作業流程的問題，透過分析規劃ERP系統客製化來補強VMI Hub管理的功能，避免人為疏失，並且有效控制整體採用VMI銷售的存貨水準，以期降低A公司整體存貨金額，將資金有效運用，提升企業競爭力。 As a result of rapid changes in global competition and the end-customer market, supply chains of various industries have been evolving towards closer collaborative relationships. “Rolling forecast” has been an effective way for suppliers to gain market visibility, and a tool for implementing efficient vendor managed inventory (VMI), which in turn helps to reduce inventory costs. On the one hand, rolling forecast increase market visibilities for upstream suppliers, on the other hand, VMI transfer the inventory burden to the suppliers, but the supplier have to comply and collaborate by means of market force of the customers. From a supplier’s perspective, while market fluctuations can be monitored in advance, how to satisfy customer demands and keep VMI level at an acceptable level is still a big challenge. The Enterprise Resource Planning (ERP) systems offered by domestic software vendors do not have enough functions to meet the requirements for supply chain management, such as rolling forecast and management of VMI Hub. This study focuses on a domestic company A, which sells automobile components. It aims to identify and solve the problems in the managerial process of company A’s VMI Hub, through customizing the ERP system. This project advanced the ERP functions in the management of VMI Hub, reduced human error, and also effectively controlled the VMI Hub to a relatively low level. The benefits for company A are better use of capital and increased competitiveness.
