隨者印刷技術的提升，消費者對於印刷業者所生產的產品品質、細膩度、準確性等要求也越來高，然而，台灣許多印刷業者並未建置完整的組織或是操作業標準流程，導致作業人員在進行印刷品的生產時，較難確實掌握產品的品質要求，因此導入合適的作業流程改善方法，以提升印刷品的品質，並將低不良率的發生已逐漸成為印刷業者生存之關鍵而必須重視的工作之ㄧ。本研究將使用六標準差改善手法，進行個案公司探討分析，並透過六標準差DMAIC的方法找出造成影響印刷生產作業流效率延遲之因素，藉此提昇印刷生產作業流效率。本研究結果顯示，透過六標準差DMAIC的方法能夠發現13項潛在因子，可使個案公司更有效率印刷生產作業流效率，並提出改善手法之作業流程，作為其參考。;Following the upgrades of printing techniques, the requirements of the quality of product, the exquisiteness of product, and the accuracy of product are increasingly high, yet printing industry in Taiwan has not established complete organization or operational standard process so that the quality of product would be difficult to control, however. Importing appropriate operation process to improve the quality of product and as well as declining the non-performing loans ratio hence are one of the critical issues for the survival of printing industry. The study is to utilize Six Sigma to explore the improvements of the case company, and by the DMAIC of Six Sigma, the delayed factors affect to the efficiency of the process of production would be ascertained to improve the efficiency of the printing production operations. The results display that the 13 potential factors could be dug out by DMAIC of Six Sigma, making the case company more efficient in printing production operations and providing improvements for references.
