桃園市在2011年成立客家事務局，而客家人口聚集桃園市內，成立各類型客家社團；本研究旨在探討「桃園市客家事務局」與「桃園市客家社團」間的網絡治理指標。本研究透過文獻分析法、深度訪談法及AHP層級分析法，以參與2016年桃園客家桐花祭與客家文化節的客家社團為研究對象，以Forrer, Kee & Boyer（2014）提出公共管理者與成功網絡的六要素發展出研究框架，探悉客家事務局與客家社團之「治理結構」、「資源互惠與溝通」、「政治支持」、「經營策略與風險管理」及「績效評估」各面向，藉由文獻分析法建構網絡治理指標，深度訪談公部門、專家學者及社團理事長等多方意見陳述，以及使用Expert Choice軟體進行指標權重分析，歸納客家事務局與客家社團間網絡治理之重要指標。最後本研究以AHP層級分析法和深度訪談交叉比較其異同，提出未來發展之建議，希冀能將此研究結果提供給客家事務局與客家社團參考。;Department of Hakka affairs Taoyuan was established in 2011. Many Hakkas dwell in Taoyuan and then they organize various types of Hakka associations. The purpose of this study is to explore the indexs of network governance between department of Hakka affairs Taoyuan and Hakka associations of Taoyuan City. Based on this, the study through literature analysis, in-depth interviews and analytic hierarchy process, with hakka associations of Taoyuan City participate in Taoyuan Hakka Tung Blossom Festival and Taoyuan Hakka Cultural Festival as case studies, and with Forrer, Kee & Boyer(2014) the six broad categories of successful network governance from the perspective of a public manager as the frame, to plumb the factors of “Governance”, “Mutuality and Communication”, “Political Support”, “Operation and Managing Risk”, and “Measuring Performance” of department of Hakka affairs Taoyuan and Hakka associations of Taoyuan City. First, we build the indexs of network governance by literature analysis. Second, we acquire the statements by the public sector, experts and scholars, and board directors of Hakka associations. Third, we use software of Expert Choice to evaluate and rank 27 indexs. Finally, we make a comparison between AHP and in-depth interviews and provide some suggestions for future development. Hopefully the research result serves as a reference to department of Hakka affairs Taoyuan and Hakka associations of Taoyuan City.
