探討資訊團隊員工及主管對於績效評估之認知差異-以C公司為例

NCUIR > School of Management at National Central University > Executive Master of Information Management > Electronic Thesis & Dissertation > Item 987654321/81310

Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/81310

Title:	探討資訊團隊員工及主管對於績效評估之認知差異-以C公司為例
Authors:	汪暐翊;Wang, Wei-Yi
Contributors:	資訊管理學系在職專班
Keywords:	專案團隊;工作分配滿意度;績效評估;project team;job assignment satisfaction;performance evaluation
Date:	2019-07-17
Issue Date:	2019-09-03 15:43:48 (UTC+8)
Publisher:	國立中央大學
Abstract:	筆記型電腦在現今社會中已成為個人、家庭與公司不可或缺的工具，台灣的筆記型電腦產業在全球市場中具有競爭力。為因應科技日新月異與使用者習慣改變，筆記型電腦產業也需隨之而不斷推陳出新，因此準確掌握專案開發時程是企業在筆記型電腦產業競爭中能否脫穎而出之重要因素。本研究以個案研究法探討台灣某公司筆記型電腦專案開發部門之員工與主管對於績效評估之看法，透過次級資料蒐集與初步訪談，分析專案成員對於工作分配滿意度與績效評估滿意度的看法，研究結果發現專案成員若對專案工作分配滿意度低，則其對於專案執行完畢之後績效滿意度也低。除此，本研究之深度訪談結果發現，專案成員與專案主管對於績效評估看法有相當之差異，亦即專案成員認為，處理專案中急迫性問題才是主管是否給予成員高評估績效之重要準則，但主管認為其給予專案成員高績效評估之準則為：能處理複雜問題、配合度高、能處理急迫問題、個人學習成長度佳等。根據前述研究發現，本研究提出結論與實務上建議。 ;Nowadays, notebook (NB) has become an indispensable tool for individuals, families and companies. Taiwan has been among the top leader in NB industry worldwide. In order to stay competitive, Taiwan’s NB manufacturing companies need to keep a fast pace in technology innovation. Therefore the project implementation must be on schedule in terms of on time and on budget. This study employs a case study method to investigate the possible different viewpoints between project team members and their supervisor on the factors influencing subordinates’ performance evaluation results. The NB project development department of a Taiwan’s NB company was chosen as the case department. Secondary data collection and interview are used to collect data. Project team members who score low in the satisfaction on the work assignment fairness also score low in satisfaction on performance evaluation results after project completion. In-depth interviews are conducted to explore the different perception on factors influencing performance valuation results. The study results find that project team members perceive the ability of handling urgent issues critical to getting a good performance evaluation from supervisor. On the other hand, from the supervisor viewpoint, factors important to performance evaluation include the ability to fix complex issues, cooperation with others, ability to handle urgent issues and learning and growth potential. Based on the aforementioned findings, conclusion and empirical implications are provided at the end of this thesis.
Appears in Collections:	[Executive Master of Information Management] Electronic Thesis & Dissertation

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