悖論領導行為對任務性績效的影響-以信任主管與領導部屬交換關係為序列中介變項;A Study of Paradoxical Leadership Behavior, Trust in Supervisor, and Leader-Member Exchange (LMX): Exploring the Serial Mediation Effect of Task Performance

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題名:	悖論領導行為對任務性績效的影響-以信任主管與領導部屬交換關係為序列中介變項;A Study of Paradoxical Leadership Behavior, Trust in Supervisor, and Leader-Member Exchange (LMX): Exploring the Serial Mediation Effect of Task Performance
作者:	鄭美玲;Cheng, Mei-Ling
貢獻者:	人力資源管理研究所在職專班
關鍵詞:	悖論領導行為;信任主管;領導部屬交換關係;任務性績效;Paradoxical Leadership Behavior;Trust in Supervisor;Leader-Member Exchange (LMX);Task Performance
日期:	2025-07-16
上傳時間:	2025-10-17 10:58:12 (UTC+8)
出版者:	國立中央大學
摘要:	在數位智能迅速襲來的浪潮中，企業組織面臨的外部挑戰與不確定性日益嚴峻，領導者是否具備敏捷回應趨勢的策略思維，將成為企業組織能否乘勢破浪、穩健轉型的首要關鍵。面對瞬息萬變的科技與市場環境，領導者需展現前瞻視野與敏捷思維，方能制定有效經營策略及創造持續價值。伴隨全球化與技術創新日漸加劇，企業需進行內部組織、主力產品與營運上的調整。此情境下，悖論領導行為逐漸成為因應內、外部變化的關鍵思維。悖論領導行為強調領導者在面對矛盾與衝突時，能展現高度的自我覺察與調節能力，並在多重期望間取得動態平衡，進而激勵成員積極參與組織發展與創新歷程。本研究旨在探討主管的悖論領導行為與部屬任務性績效間之關係，並進一步檢視以「信任主管」與「領導部屬交換關係（LMX）」是否具有序列中介效應。本研究採用問卷調查法，僅對台灣企業之主管與部屬進行配對問卷，回收有效樣本共186份。研究結果顯示，悖論領導行為兼具對立與平衡特質，員工可能難以立即理解其意圖與價值。透過信任與領導部屬交換關係的歷程轉化，悖論領導的行為得以延伸並被內化，呼應 Zhang et al. (2015) 強調悖論領導須經歷部屬心理過程的說法，也為悖論領導影響力的建構邏輯提供具體驗證。唯有當「信任」與「關係品質」形成連續歷程時，悖論領導才真正展現出對績效的推動力，藉由此研究結果作為推動組織轉型與強化領導實務之參考。然而，本研究亦存在文化脈絡、產業類型與工作條件等限制，建議後續研究可進一步延伸至不同背景驗證，以提升理論與實務並重應用價值。 ;Amid the rapid rise of digital intelligence, enterprises are increasingly confronted with external challenges and uncertainties. Whether leaders possess strategic thinking aligned with emerging trends has become a key determinant of an organization’s ability to navigate transformation and seize opportunities. In a fast-evolving technological and market environment, leaders must demonstrate foresight and flexibility to formulate effective strategies and generate sustained value. As globalization and technological innovation intensify, organizations are compelled to adjust their structures, products, and operations. Under such circumstances, paradoxical leadership behavior has emerged as a critical leadership mindset for responding to internal and external changes. Paradoxical leadership emphasizes a leader’s ability to maintain high levels of self-awareness and self-regulation when faced with tensions and contradictions, enabling them to strike a dynamic balance among competing expectations and motivate members to actively engage in organizational innovation and development. This study aims to examine the relationship between supervisors’ paradoxical leadership behavior and subordinates’ task performance, and further explores whether trust in supervisor and leader–member exchange (LMX) serve as sequential mediators. A questionnaire survey was conducted using paired responses from supervisors and subordinates in Taiwanese enterprises, yielding a total of 186 valid dyads. The results suggest that paradoxical leadership, with its inherent tension and balance, may not be immediately understood by employees in terms of their intentions or value. Through the transformational processes of trust and leader–member exchange (LMX), such behaviors can be extended and internalized by subordinates. This supports Zhang et al. (2015), who who emphasized the importance of follower psychological processes. Only when trust and relationship quality develop sequentially does paradoxical leadership translate into improved performance. These insights inform organizational transformation and leadership practice, though limitations related to culture, industry, and work conditions warrant further research across varied contexts.
顯示於類別:	[人力資源管理研究所碩士在職專班 ] 博碩士論文

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