本研究旨在探討企業在面對供應鏈中斷情境時，如何展現新的競爭能力。研究核心問題在於分析臺灣企業如何運用動態能力，回應外部環境的不確定性，進而提升供應鏈韌性與敏捷性。 本研究使用問卷調查法，針對臺灣製造業、金融業及傳統產業等21家臺灣企業進行分析。研究發現，供應鏈合作與重新布局為動態能力的重要構念，且兩者之間存在明顯的順序性關係，企業難以僅依靠單一能力全面提升供應鏈績效，因此須遵循動態能力的學習機制。企業須先建立穩固的合作基礎，才能有效推動重新布局策略。而良好的合作關係得以透過聯合製造策略強化，藉由策略協調與資源整合促進合作夥伴之間關係，有助企業面對供應干擾時，提升供應鏈的應變力。 進一步來說，不同產業因供應鏈結構、作業流程及風險程度不同，面對的供應鏈中斷情境與需求有差異，高階動態能力亦有所不同。因此，企業可以從合作這一關鍵初階能力出發，再依據自身產業特性與外部環境，繼續培養產業的專屬策略，才能使企業在動盪的環境中，建立具韌性與敏捷性的競爭優勢。;This study aims to investigate how firms can develop new competitive capabilities when facing supply chain disruption scenarios. The core research question is to analyze how Taiwanese companies leverage dynamic capabilities to respond to external environmental uncertainties and thereby enhance supply chain resilience and agility. A questionnaire survey was conducted with 21 Taiwanese firms including the manufacturing, financial, and traditional industries. The findings reveal that supply chain collaboration and supply chain reconfiguration are critical components of dynamic capabilities, with a clear sequential relationship between them. Firms cannot rely solely on a single capability to comprehensively improve performance. Instead, they must follow the learning mechanisms of dynamic capabilities. Companies need to first establish a solid foundation for collaboration to effectively implement reconfiguration strategies. A strong collaborative relationship can be reinforced through joint manufacturing strategies, which foster strategic coordination and resource integration among partners and help firms enhance supply chain responsiveness when facing disruptions. Furthermore, different industries face varying supply chain disruption scenarios and requirements due to differences in supply chain structures, operational processes, and risk levels. Consequently, the development of higher-order dynamic capabilities also differs across industries. Therefore, companies can begin by cultivating collaboration and then develop specific strategies based on unique characteristics and external environment. This approach enables firms to build a resilient and agile competitive advantage in turbulent environments.
