User advocacy and information system project performance

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题名:	User advocacy and information system project performance
作者:	Wang,ETG;Chang,JYT;Jiang,JYJ;Klein,G
贡献者:	資訊管理學系
关键词:	NEWCOMER ADJUSTMENT;RISK-MANAGEMENT;PARTICIPATION;SOCIALIZATION;KNOWLEDGE;VALIDITY;INVOLVEMENT;NUMBER;SCALES;MODEL
日期:	2011
上传时间:	2012-03-27 19:08:28 (UTC+8)
出版者:	國立中央大學
摘要:	User participation in information system projects is an established practice well backed by research. However, participation is usually considered limited to helping shape the requirements of the system being developed in order to be certain that a functional system is developed. This narrow perspective overlooks the potential of having the user be an advocate for the system to grow support among all stakeholders of the project. We build and empirically test a model that links user advocacy to project performance. The model also establishes links between two potential antecedents of user advocacy, socialization that includes training and relationship development, and extrinsic motivation. All links are positively supported by data collected from 128 matched-pairs of information system users and developers. Information system project managers are encouraged to establish reward structures and training to promote a role of advocacy for the users represented ill the project team. (C) 2010 Elsevier Ltd and IPMA. All rights reserved.
關聯:	INTERNATIONAL JOURNAL OF PROJECT MANAGEMENT
显示于类别:	[資訊管理學系] 期刊論文

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