English  |  正體中文  |  简体中文  |  Items with full text/Total items : 73032/73032 (100%)
Visitors : 23374977      Online Users : 362
RC Version 7.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version

    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/63642

    Title: 委外維修服務與品質管理;Repair Service Outsourcing and Quality Management
    Authors: 白暉平;Bai,Hui-Ping
    Contributors: 企業管理學系碩士在職專班
    Keywords: 品質管理;委外;維修服務;面板;Outsourcing;Quality Management;Repair Service;TFT-LCD
    Date: 2009-01-14
    Issue Date: 2014-05-08 15:14:35 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 本研究以台灣TFT-LCD面板產業的委外維修服務為個案進行分析,並探討產業內的委外維修服務的經營模式及管理。面板產業為我國重點產業,其服務性質兼具零組件技術支援特性及半成品的維修服務特性。此研究以A光電公司為個案來探討其委外維修服務對組織管理的影響、後勤支援及品質管理、稽核、提供委外維修服務企業的營運等。
    ;This study base on TFT-LCD panel industry’s outsourcing repair service at Taiwan, and to explore the management of outsourcing repair service. TFT-LCD panel is Taiwan's important industry, the service component which is including technical support for component and repair service for semi-finished products. This case study to explore the outsourcing repair service management, logistics support and quality management and audit for service party. Also include the service operation of repair service provider.
    In response to industry and case study analysis, this study sorted out a number of studies found that the industry can do in the service with reference to the decision-making. From the study we drew the following conclusions:
    1.Service management change cause by outsource repair service.
    2.Vertical Integrated of TFT-LCD panel industry impact outsourcing repair service model
    3.Material preparing model influence service quality.
    4.Repair service quotation change reverse logistic operation
    5.Warranty Pass-Through impact repair service model and quality
    6.Industry have to review its status before decide to outsource repair service.
    At present, there are many researches to analysis TFT-LCD panel industry; this is first time to do detail analysis for outsourcing repair service of Taiwan’s TFT-LCD panel industry.
    Appears in Collections:[企業管理學系碩士在職專班] 博碩士論文

    Files in This Item:

    File Description SizeFormat

    All items in NCUIR are protected by copyright, with all rights reserved.

    社群 sharing

    ::: Copyright National Central University. | 國立中央大學圖書館版權所有 | 收藏本站 | 設為首頁 | 最佳瀏覽畫面: 1024*768 | 建站日期:8-24-2009 :::
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback  - 隱私權政策聲明