English  |  正體中文  |  简体中文  |  全文筆數/總筆數 : 78937/78937 (100%)
造訪人次 : 39423851      線上人數 : 613
RC Version 7.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋


    請使用永久網址來引用或連結此文件: http://ir.lib.ncu.edu.tw/handle/987654321/65629


    題名: 付出回饋失衡、緊張、專業枯竭與工作滿意度關係之研究 - 以IT人員為例;Research on the relationship between Effort-Reward Imbalance, Strain, Burnout and Satisfaction - Take IT personnel as Examples
    作者: 梁芷瑜;Liang,Chih-yu
    貢獻者: 資訊管理學系
    關鍵詞: 付出回饋失衡;過度投入;緊張;專業枯竭;工作滿意度;Effort-Reward imbalance;Over-commitment;Strain;Burnout;Satisfaction
    日期: 2014-07-10
    上傳時間: 2014-10-15 17:06:48 (UTC+8)
    出版者: 國立中央大學
    摘要: 近年來經濟衰退引起組織做出相關因應的方法,例如:裁員、降低薪資、無薪休假、留職停薪等,但此舉動將會導致員工壓力增加,增加了組織內專業枯竭發生之情形。本研究以付出回饋失衡模型為基礎,探究付出回饋失衡、過度投入、緊張、專業枯竭與工作滿意度之間的關係,另外也探討人口統計變數與各變數之間的關係。
    本研究以IT人員為研究對象,並採用問卷調查法,調查對象為某國立大學資訊管理碩士在職專班及其同事,共回收249份有效問卷,以敘述性統計、t-test、ANOVA檢定以及迴歸分析來分析資料,結果如下:
    1.過度投入程度越高,付出回饋失衡和緊張的傾向越高。
    2.付出回饋失衡情況越嚴重,其專業枯竭程度越高,及對工作越不滿意。
    3.緊張程度越高,其專業枯竭程度越高。
    4.工作滿意度與專業枯竭傾向呈負相關。
    另外,本研究亦發現專業枯竭在IT組織為越來越普遍的現象,中度專業枯竭者占全體受訪者63.1%,個人的付出回饋失衡情形與個人緊張程度與其專業枯竭程度有顯著正向關係。因此,應避免IT人員持續的付出回饋失衡、過度投入,進而影響身體、心理狀況,而產生緊張、專業枯竭及工作不滿意之情形,並希望企業可以共同關注。

    ;Recently, economic downturns have influence on firm behavior, and it causes employees pressure and increase the likelihood of burnout within organizations. This study explores the relationship between effort-reward imbalance, over-commitment, strain, burnout and satisfaction. In addition, the study investigates the relationships between demographic characteristics and different variables. Study subjects are IT personnel. This study used questionnaire survey method. Valid data collected from 249 EMIS (Executive Master of Information System) students of a national university and their colleagues, and after statistics method analysis, the results are the following:
    1. The higher the level of over-commitment is lead to the greater strain and the higher effort-reward imbalance.
    2. The higher effort-reward imbalance is more prone to burnout and dissatisfaction.
    3. The greater strain is more prone to burnout.
    4. The satisfaction is negatively correlated with burnout.
    In addition, burnout is a prevalent problem in IT organizations. Of all participates, 63.1% were mild of burnout. The effort-reward imbalance and strain are important factors to affect burnout. Therefore, the business should avoid the negative effects of the effort-reward imbalance and over-commitment, or these might threaten physical and mental condition and lead to strain, burnout and job dissatisfaction.
    顯示於類別:[資訊管理研究所] 博碩士論文

    文件中的檔案:

    檔案 描述 大小格式瀏覽次數
    index.html0KbHTML645檢視/開啟


    在NCUIR中所有的資料項目都受到原著作權保護.

    社群 sharing

    ::: Copyright National Central University. | 國立中央大學圖書館版權所有 | 收藏本站 | 設為首頁 | 最佳瀏覽畫面: 1024*768 | 建站日期:8-24-2009 :::
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 隱私權政策聲明