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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/65629

    Title: 付出回饋失衡、緊張、專業枯竭與工作滿意度關係之研究 - 以IT人員為例;Research on the relationship between Effort-Reward Imbalance, Strain, Burnout and Satisfaction - Take IT personnel as Examples
    Authors: 梁芷瑜;Liang,Chih-yu
    Contributors: 資訊管理學系
    Keywords: 付出回饋失衡;過度投入;緊張;專業枯竭;工作滿意度;Effort-Reward imbalance;Over-commitment;Strain;Burnout;Satisfaction
    Date: 2014-07-10
    Issue Date: 2014-10-15 17:06:48 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 近年來經濟衰退引起組織做出相關因應的方法,例如:裁員、降低薪資、無薪休假、留職停薪等,但此舉動將會導致員工壓力增加,增加了組織內專業枯竭發生之情形。本研究以付出回饋失衡模型為基礎,探究付出回饋失衡、過度投入、緊張、專業枯竭與工作滿意度之間的關係,另外也探討人口統計變數與各變數之間的關係。

    ;Recently, economic downturns have influence on firm behavior, and it causes employees pressure and increase the likelihood of burnout within organizations. This study explores the relationship between effort-reward imbalance, over-commitment, strain, burnout and satisfaction. In addition, the study investigates the relationships between demographic characteristics and different variables. Study subjects are IT personnel. This study used questionnaire survey method. Valid data collected from 249 EMIS (Executive Master of Information System) students of a national university and their colleagues, and after statistics method analysis, the results are the following:
    1. The higher the level of over-commitment is lead to the greater strain and the higher effort-reward imbalance.
    2. The higher effort-reward imbalance is more prone to burnout and dissatisfaction.
    3. The greater strain is more prone to burnout.
    4. The satisfaction is negatively correlated with burnout.
    In addition, burnout is a prevalent problem in IT organizations. Of all participates, 63.1% were mild of burnout. The effort-reward imbalance and strain are important factors to affect burnout. Therefore, the business should avoid the negative effects of the effort-reward imbalance and over-commitment, or these might threaten physical and mental condition and lead to strain, burnout and job dissatisfaction.
    Appears in Collections:[資訊管理研究所] 博碩士論文

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