個人與團隊契合、情感性承諾、知識分享行為與團隊績效之關聯－兼論團隊公平知覺的調節效果Person-team; fit, affective commitment, knowledge sharing behavior, and team performance: perceived team justices as moderators

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题名:	個人與團隊契合、情感性承諾、知識分享行為與團隊績效之關聯－兼論團隊公平知覺的調節效果Person-team;fit, affective commitment, knowledge sharing behavior, and team performance: perceived team justices as moderators
作者:	吳欣蓓;Hsin-pei Wu
贡献者:	人力資源管理研究所
关键词:	個人與團隊契合;團隊公平知覺;團隊績效;知識分享;情感性承諾;perceived team justice;P-T fit;affective commitment;knowledge sharing;team performance
日期:	2010-07-12
上传时间:	2010-12-08 14:43:53 (UTC+8)
出版者:	國立中央大學
摘要:	有別於過去從經濟理性角度來探討知識分享，本研究企圖從情感面的視角來理解知識分享，也就是著重人際間的知識交流，本質上是一種「分享」行為，而不全然是「交換」的結果。本研究從社會認定理論討論團體的組成，並認為個人價值觀與團隊（共享價值觀）文化契合是社會認定的結果，基於認定與情感上的相屬，人們因此願意分享知識，也創造更好的績效。本研究以立意抽樣法，收集72組團隊成員（包含主管）資料，有效樣本數為413份，有效回收率為94.9%，企圖驗證契合度（分別由個人與團隊文化契合、成員價值觀契合度兩者來檢驗）、情感性承諾、知識分享與團隊績效間之關聯性。結果發現，研究變項間皆存在顯著相關，契合度並能預測知識分享與績效，情感性承諾亦是重要的中介變項。此外，本研究認為團隊中還須有支持性的因子來維繫團隊內的良性互動，於是提出團隊成員公平知覺為調節變項，結果發現分配公平、人際公平與資訊公平為促進成員價值觀契合度與知識分享之間關係的顯著調節因子。Different from an economic point of view to explore the rational knowledge sharing, this study was an attempt to understand the perspective of knowledge sharing from the emotional side.It means stress on interpersonal knowledge sharing is essentially a kind of "sharing" behavior, but not entirely the "exchange" results. According to social identity theory, person-team fit based on the value congruence and one’s value fit in with team culture may have higher emotional stability which increased capability of team members to work together, to share knowledge, and to create a better performance. Thus this research aimd to explore relations between P-T fit, affective commitment, knowledge sharing and team performance. In order to test hypotheses, data collected from 72 teams were analyzed, including 413 members as our sample, and the effective rate of participants was 94.9%. It was found that variables significantly related to each other, and the reasoning had been also verified. Besides, affective commitment is an important mediator for the model. In addition, we suggest that team justice would be a supportive factor to sustain positive interaction within the team. Therefore we put forward perceived team justice including distributive justice, procedural justice, interpersonal justice and information justice as moderators and the results show that perceived distributive justice, interpersonal justice and information justice moderated the relationship between P-T fit and knowledge sharing.
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