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    請使用永久網址來引用或連結此文件: http://ir.lib.ncu.edu.tw/handle/987654321/43961


    題名: 蕭裕耀Yu-yao Hsiao2010-06-28
    作者: 蕭裕耀;Yu-yao Hsiao
    貢獻者: 人力資源管理研究所碩士在職專班
    關鍵詞: 工作滿意度;功能彈性;Functional Flexibility;Job Satisfaction
    日期: 2010-06-28
    上傳時間: 2010-12-08 14:44:24 (UTC+8)
    出版者: 國立中央大學
    摘要: 經過2009年的經濟風暴時,許多企業因此應聲倒地,面臨倒閉的命運;更是讓企業不得不重新檢視內部的「彈性」措施,以便能適度的調整,以求能夠度過經濟危機;而度過了2009年的經濟風暴危機,存活下來的企業,如何保持彈性以便迅速的回應,就是一個重要的課題。 畢竟對企業而言,真正的競爭恐怕是在風雨過後才是真正的開始,然而企業如果未能認清真相,只是一昧的人云亦云,套用流行的管理方式,卻未能夠真的自我認清,何種人力資源活動對本身是有幫助的,那麼所謂的「功能彈性」豈不是古時候的萬靈丹,但本研究發現,組織如果不了解「員工對功能彈性氣候的感知」其實必須要考慮到「員工滿意度」的話,那功能彈性恐怕會令人失望的。 本研究以國內零售量販業排名第一的個案公司為研究對象,322份員工樣本,探討員工對功能彈性氣候的感知對工作滿意度的影響;並以工作要求及工作自主為中介變項;研究結果如下: 一、 「工作要求」與「工作自主」為「員工對功能彈性氣候的感知」對員工「工作滿意度」的中介變項。 二、 「員工對功能彈性氣候的感知」對「員工滿意度」關聯是正相關或負相關必須視情形而定。 關鍵字:零售量販業、功能彈性、工作滿意度After the economic crisis of 2009, many companies have closed down in last year. That pushes the companies to re-examine the inside of “flexibility” measures in order to survive from the economic storm. Flexibility is the new capability of a organization. Why organization needs to keep flexibility? The answer is the globalization competence. To achieve this goal, the best way for the organization is to keep the flexibility. Especially the “Functional Flexibility”, because the functional flexibility allows the organization could assign the different models of work systems such as job enlargement, job enrichment, job rotation, and semi- autonomous work groups. And some scholars assume that higher functional flexibility leads to more satisfied and motivated employees and thus to higher labor productivity (Cordery, Sevastos, Mueller, & Parker, 1993). But in the object of this study it seems different; the functional flexibility is not exactly having the positive connection with job satisfaction, I try to find the connection with functional flexibility and job satisfaction. In this study, I try to find out the connection between the perception of functional flexibility climate and job satisfaction; and take job demands and job autonomy as an intervening variable; The results of this study are shown as follows: 1. the "Job demands" and "Job autonomy" as a mediating variable between “the perception of functional flexibility climate” and “Job satisfaction “. 2. Relationship of the perception of functional flexibility climate” and “Job satisfaction “is by case. Keywords: Functional flexibility, Job satisfaction, Job demands, Job autonomy
    顯示於類別:[人力資源管理研究所碩士在職專班 ] 博碩士論文

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