| 摘要: | 透過次級資料蒐集與專家訪談，由供給面、需求面、政府三大構面上之發展，暸解台灣服務型機器人產業現況，以研擬台灣服務型機器人產業發展策略為主要研究目的，期望能得知國內服務型機器人產業的優勢、劣勢、機會與威脅，藉此研擬策略以提升台灣服務型機器人產業發展。 本研究結合質性與量化分析方法，透過次級資料蒐集與專家意見法的使用，找出我國服務型機器人發展的SWOT因子，研究結果發現台灣服務型機器人發展之SWOT因子為優勢：充足的機器人相關領域人才、具備基礎零組件技術與政府推動產品研發聯盟；劣勢：缺乏機器人專門人才、缺乏跨領域整合人才、缺乏高階零組件技術、產業供應鏈尚未成型與缺乏機器人產品商品化能力；機會：高齡化與少子化造成的勞力缺乏、台灣之天然災害（颱風與地震）與政府機構推動輔導或輔助；威脅：專利技術被國外廠商掌握、外勞的低成本、國內市場需求不足與機器人發展起步時間晚。 最後進行SWOT量化分析策略規劃程序，利用專家問卷評價各因子之權重，以因素分析法之相關矩陣與ABC分類法改良之相互作用矩陣，找出台灣服務型機器人的八個發展策略，如下：(1)加強產學研之研發能量，協助進行專利佈局與降低機器人產品成本，透過推廣教育或示範運行等手段提升國內市場需求；(2)持續推動輔導與輔助，培養出跨領域整合人才；(3)增加對產品研發聯盟的支持措施；(4)推廣尚未商品化的機器人產品；(5)從代工開始往上下游延伸，加強產業供應鏈；(6)與國外廠商的技術合作或策略聯盟；(7)提升國人對醫療照護機器人的暸解；與(8)增加更多協助方案，吸引更多廠商等建議。 The research mainly aims at developing the industrial strategies of service robot in Taiwan by studying secondary data and interviews with experts. To understand SWOT factors of service robot industry in Taiwan, collect secondary data and interviews with experts from supply, demand and government dimension. Finally, to develop strategies by factor analysis, evaluate SWOT factors by expert assessment. According to the conclusions, the strengths are adequate human resources related areas of robot, basic technology components and promotion of R & D Alliance by government; the weaknesses are lacking in human resources of specialized personnel robot and cross-integration, lacking in high technology components supply chain, and product commercialization capabilities; the opportunities are labor shortage caused by aging and low birth rate, natural disasters in Taiwan, and support by government; the threats are patented technology controlled by foreign firms, low-cost foreign labor, insufficient of domestic demand, and slowly development. Finally, the eight suggestions are shown as follows: (a)Strengthen the R & D capabilities, to assist in patent strategy, lower product cost, and increase domestic demand; (b)Continue support by government, to cultivate human resources of cross-integration; (c)Increase support for R & D Alliance; (d) Promote products not yet commercialized; (e)Strengthen the supply chain; (f) Technical cooperation or strategic alliance with foreign firms; (g)Increase understanding of compatriot for health care robot; (h)Increase more support. |
