由於產業結構的改變，技術快速發展，勞動保護法令的強化，企業為求競爭力的提升，無不設法增加企業的管理彈性。勞動派遣也因此更加廣泛地被勞動力巿場所運用，大多企業為因應急且短的訂單需求而不願招募固定正職人力，轉而以派遣人力做為彈性人力資源運用策略之出路。本研究希望藉由企業本身的派遣員工對人力資源管理措施在實務上運作情況進行研究；透過研究結果，了解派遣員工對各種措施的認知狀況，企業如何在內部進行措施之調整與因應，進而增加派遣員工對組織認同與工作滿意度。主要目的：(1)探討個案公司之派遣員工因各種人口變項與工作滿意度之關聯性。(2)探討個案公司派遣員工對於人力資源管措施認知是否影響其工作滿意度。 經由問卷調查方式，本研究以國內某高科技製造業A公司之派遣員工為對象進行個案研究，共回收 221份有效問卷，結果顯示： (1) 派遣員工的「年齡」、「年資」對其工作滿意度有顯著關聯性。 (2) 人力資源管理的各種措施，「領導行為」、「績效管理」、「教育訓練」、「薪資福利」、「職涯發展」皆對派遣員工的工作滿意度有正向顯著影響。其中以「績效管理」、「教育訓練」、「薪資福利」對工作滿意度影響更為顯著。 本研究最後提出管理意涵，期各領域不同的要派企業在實施派遣員工的人力資源管理措施上都能做適切地調整與改善，讓派遣員工能獲得工作上成就與滿足。 ;Due to the change of industrial structure, rapid development of technology, and strengthen labor protection laws. In order to enhance the competitiveness, enterprises are seeking to increase management flexibility. Most enterprises as a result of the urgent and short orders rather than traditional recruitment , labor dispatch as a way to turn human resource strategy for the flexibility. Therefore , labor dispatch are more widely use in labor market. This study hopes to realize dispatched workers of HRM practices operation. Through the study to find out the difficulties encountered by the enterprise may be due to what the human resources strategy should be adjusted, thereby increasing their organizational identification and job satisfaction. The main purpose of this study： (1) Explore the connection between demographic variables and job satisfaction. (2) Explore whether dispatched worker for HRM practices of cognitive to affect their job satisfaction. Through the survey, 221 questionnaires were collected, and the results showed： (1) There is significant relationship exist among "Age", "Seniority" with regard to dispatched worker’s job satisfaction. (2) The HRM practices "Leadership ", "Performance management", "Training", "Salary and Benefits", "Career Plan" have positive influence on job satisfaction of dispatched workers. Among them, "Performance", "Training", "Salary and Benefits" impact on job satisfaction is more significant. The study concludes that HRM practices can make appropriate adjustments and improvements to make dispatch workers get the most accomplishment and satisfaction toward their job.
