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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/71060

    Title: 即時通訊軟體的應用偏好度對工作壓力及組織溝通效能之影響-以自我效能為調節變項;The Impacts of Instant Messenger Application on Work Stress and Organizational Communication Effectiveness: The Moderating Effect of Self Efficacy
    Authors: 陳玉芬;Chen,Yu-Fen
    Contributors: 人力資源管理研究所
    Keywords: 即時通訊軟體;工作壓力;組織溝通效能;自我效能;Instant Messenger;Work Stress;Organizational Communication Effectiveness;Self-efficacy
    Date: 2016-07-15
    Issue Date: 2016-10-13 11:22:39 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 本研究旨在探討即時通訊軟體應用於工作溝通中,對於組織溝通效能以及員工個人工作壓力的影響,同時探討自我效能的調節效果。
    ;The purpose of the study is to examine the impacts of instant messenger application on work stress and organizational communication effectiveness, and also examine the moderating effect of self-efficacy.
    The questionnaires are issued to various industries in Taiwan with 238 questionnaires retrieved. The results of analysis show that the instant messenger application is negatively related to work stress. Besides, the instant messenger application is positively related to communication effectiveness and this relationship can be moderated by self-efficacy. That is to say, employees with higher self-efficacy, it will strengthen the impacts of implementing instant messenger on organizational communication effectiveness.
    Due to the impacts of instant messenger application on work stress and organizational communication effectiveness, this research suggest that when applying instant messenger as a communication tool of work, we should know well the preference of users is. For the users themselves, it is important for them to manage themselves to the use of it to increase the communication effectiveness.
    Appears in Collections:[人力資源管理研究所] 博碩士論文

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