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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/76424

    Title: 企業社會責任ヽ內控內稽制度措施的探討-以T銀行為例
    Authors: 黃玠儒;HUANG, CHIEH-JU
    Contributors: 人力資源管理研究所在職專班
    Keywords: 企業社會責任;內部控制制度;風險導向的內部稽核制度;Corporate social responsibility;internal control system;risk-oriented internal audit system
    Date: 2018-06-21
    Issue Date: 2018-08-31 11:09:14 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 本研究係探討個案銀行內部員工對其服務的組織在履行「企業社會責任(CSR)」及落實執行「內控、內稽作業制度」的認知情形,以及觀察內部行員對發展綠能相關融資案及採行「風險導向內部稽核制度」的評價狀況。本研究針對個案銀行設計問卷並進行調查,共發出125份問卷,其中收回有效問卷111份,有效問卷回收率88.8%。
    三、人力資源管理應及早涉入個案公司的營運策略: 若HR部門可參與高階管理層級的前期策略規畫,可進行人才需求盤點,並利用組織的設計調整及教育訓練儲備人才,強化變動薪酬效果以提升行員工作績效,進而完成組織的目標。;This research examines the bank employees cognition of their organiziton in conducting Corporate Social Responsibility (hereinafter referred to‘CSR’), implementing system of Internal Control and Interal Audit, and comment about developing green energy finance and adapting Risk-oriented Internal Audit System. This research designs 125 questionnaires for one case bank (hereinafter referred to‘T bank’) and get 111 valid ones. Effective recovery ratio is 88.88%.
    This research adapts Narrative Statistical Analysis to analyze the data and based upon bank employees congnition and comment, it uses scores, averages and standard deviations to demonstrate research result. Followings are important findings:
    1. In conducting CSR, employees feel very satisfied if T banks apply it to its general operation and direction of development. They feel the same about promoting CSR can enhance corporate image and financial performance.
    2. Employees feel average about developing green energy finance can increase rate of credit return. Because green energy finance is an immature field, their recognitions are relatively weak concerning“quality of credit asset is safe” and “default rate is low ”.
    3. After T bank implements system of Internal Control and Interal Audit, employees feel satisfied with“lower business operation risk”and“less fraud event”. However, they disagree that this implement will simplify operation procedures and reduce workload. It needs some effective improvements.
    4. After T bank adapting Risk-oriented Internal Audit System, employees feel satisfied with reducing audit frequency for better performed units.
    According to the research result, we suggest:
    1. Enhance employee incentives of developing green energy finance. They can use domestic credit guarantee fund or foreign reassurance mechanism when undertaking high risk of green energy finance. They could be applicable to disclaimer and get higher incentive salary so that they might be more willing to do the business.
    2. Apply information system to Internal Control Monitoring. To simplify operation procedures, use information system to replace some of manual reviews, reduce audit frequency aimed at low-risk operating procedure; those will help to boost audit efficiency.
    3. Human resource management should be involved earlier in operating strategy. If department of human resource management can involved in pre-strategy planning, it can manage talent inventory. It can also utilize organization adjustment, train talents and strengthen effects of variable remuneration to achieve the organization’s goal.
    Appears in Collections:[人力資源管理研究所碩士在職專班 ] 博碩士論文

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