關係 (guanxi) 是中國特有的一種文化現象。他不僅影響著人與人之間的相處，在商業上他也占了很重要的一席之地。近十年來眾多國內外學者在研究關係，然而許多相關文獻在對關係在一般及一些特定情況下的益處及重要性沒有明確和一致的結論。透過統合分析 (meta-analysis) 的全面性文獻綜述，本研究提出了關係的驅動及抑制因素以及受關係影響的因素。研究中，我們檢驗出關係對夥伴關係品質有重要的影響，並討論九個不同背景的干擾變數以皆是在各種情況下關係是否可以透過不同的個人夥伴關係藉以提高公司績效。;Guanxi in B2B environments, a unique Chinese culturally-embedded phenomenon rooted in social ties and personal connections between firms, has received substantial attention in academics and practice over recent decades. However, relevant literature has been both ambiguous and inconsistent regarding the benefits and importance of guanxi in general, as well as in certain specific situations. Through a comprehensive literature review, an integrated framework is proposed and a meta-study is conducted. A number of drivers and inhibitors of guanxi and guanxi outcomes are investigated and confirmed. The effectiveness of guanxi on partnership quality receives a special focus, and nine contextual contingencies of firm-, industry-, market-, and methodological moderators are found to influence this relationship linkage. Also, mediating testing reveals a variety of indirect ways that guanxi can enhance firm performance through different individual partnership quality constructs.
