適當的機場地勤服務設備供應商選擇可以防止飛機損壞和航空公司時間表的延誤，並確保具可靠性和高品質的地勤服務。以前的研究鮮少整合多準則決策技術與目標規劃式來解決設備供應商選擇問題。本研究針對設備供應商選擇考量了質性與量化的研究方法，提出一個新的系統評估模式，將台灣機場地勤服務公司以模糊加權平均左右分數法為基礎的模糊 TOPSIS 方法與多選擇目標規劃式和多期望目標規劃式做比較，為降低質性研究諸多的不確定因素，如決策者的主觀偏好，因趨勢變化所帶來的科技進步，希望透過目標規劃式將設定的目標逐步明確。本研究所提出的方法可以幫助機場地勤服務公司管理者透過目標規劃式的方法為機場地勤服務設備供應商選擇問題做出最佳決策，提出的模型之實用性可以進一步應用於其他不同場景或不同環境的機場地勤服務公司。;Appropriate airport ground handling service (AGHS) equipment vendor selection (AGHSEVS) can prevent aircraft damage and delays in airlines schedules, and ensure reliable and high-quality ground handling service. Previous research has seldom integrated multi-criteria decision making techniques with goal programming to solve the AGHSEVS problem. This paper describes a new system evaluating on model for AGHSEVS by considering both qualitative and quantitative methods. We compare fuzzy TOPSIS method based on fuzzy weighted average left and right score methods with multi-choice and multi-aspiration goal programming approach of an AGHS company in Taiwan. To reduce many uncertain factors in qualitative research such as the subjective preferences of decision makers and the technological advances in trends, the proposed approach can help airport ground handling service company managers make optimal decisions for AGHSEVS problems through the approach of goal programming. The practicability of the proposed model can be further applied to other AGHS companies with various scenarios and environments.
