以知識密集型專業零工策動高可靠度組織之探索性研究;Exploratory research on facilitating high-reliability organizations with knowledge-intensive professional gigs

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题名:	以知識密集型專業零工策動高可靠度組織之探索性研究;Exploratory research on facilitating high-reliability organizations with knowledge-intensive professional gigs
作者:	謝仁智;Hsieh, Ren-Gih
贡献者:	企業管理學系
关键词:	高可靠度組織;專業知識零工;組織蛻變脈絡圖;紮根理論;High-reliability organization;Professional knowledge-based gig;Organizational transmutation context;Grounded theory
日期:	2020-08-10
上传时间:	2020-09-02 15:38:03 (UTC+8)
出版者:	國立中央大學
摘要:	隨著科技的進步，全球化的快速擴展，社會競爭模式也越來越依靠專業知識，形成更高階的知識經濟趨勢。企業組織的競爭優勢更加注重速度與可靠度，兩者必須同時兼備，因此企業組織或團隊必須建立更快速、更可靠的高可靠度組織來因應新的競爭的態勢需求。知識型專業零工在企業組織建立高可靠度組織的過程中，將扮演重要的促動角色而且這種趨勢也越來越常見。現今對於知識型零工經濟的研究十分稀少，對於知識型專業零工應用於高可靠度組織的研究更是寥寥無幾。本研究以專業知識零工的功能特徵為起點，達成高可靠度組織的為目標終點，應用紮根理論進行探索性研究，主要萃取專業知識零工扮演的關鍵角色、外在與內部的影響因素、政府政策的功用，深度探討這些變數面向與相互之間的關係，以建構組織蛻變之脈絡。本研究採用深度訪談方式收集資料，並運用紮根理論研究方法進行資料分析，歸納出三個主要核心模塊，19個主軸編碼及50個開放編碼，依照活動順序、相互影響關係，發展出組織蛻變脈絡模型。最後賦予這些模塊活動系統全新的管理意涵。以研究成果發展出來的組織蛻變脈絡模型，做為企業變革策略制定的參考基礎，善用專業知識零工的力量，提供公司組織經營模式的改善方向。 ;With the advanced technology and globalization, the social competition is increasingly relying on professional knowledge. The enterprise organizations pay more attention in speed and reliability to build their competitive advantage. Therefore, the organizations must establish a faster and higher-reliability organization to cope with the new competitive situation. Professional knowledge-based gigs will play an important role in the process of establishing high-reliability organizations(HRO), and this trend is becoming more and more common. Nowadays, there is very little research on knowledge-based professional gig in high-reliability organizations. This study takes the functional characteristics of professional knowledge-based gigs as a starting point and establishment of high-reliability organizations as the goal. The grounded theory is used to conduct exploratory research. It mainly extracts the key factors, including the key role of professional knowledge-based gigs, internal and external factors, and government policies. The result of research builds the context of organizational transmutation by in-depth exploration of the relationship between these variable orientations. This research uses in-depth interviews to collect information and grounded theoretical research methods to analyze. It summarizes three main core modules, 19 main axial coding and 50 open coding. According to the sequence of activities and the relationship of mutual influence, the organizational transmutation context model is developed. Finally, these modules are given new management implications for the activity system. Based on the research results, the organizational transmutation context model is used as a reference basis for the enterprise transmutation strategies, and the power of professional knowledge-based gigs is used to provide the directive improvement of the company′s organizational business model.
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