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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/91636


    Title: Disability Inclusion Initiatives: Using Private Companies in Taiwan as Examples
    Authors: 蔡獻璋;Tsai, Hsien-Chang
    Contributors: 人力資源管理研究所在職專班
    Keywords: 身心障礙職場包容;ADKAR模型;合理調整;身心障礙人士;Disability Inclusion;ADKAR model;reasonable accommodations;PwD
    Date: 2023-04-07
    Issue Date: 2024-09-19 14:08:14 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 本研究以身心障礙職場包容為題,希望幫助台灣企業的人資建立一個友善職場的推廣藍圖,以達到效益的實踐。

    為了達到上述研究目的,研究者訪問10位曾經聘雇過身心障礙員工的人力資源主管,透過訪談了解他們如何克服用人單位主管的抗拒,推動職場中對於身心障礙員工的包容。本研究使用變革管理模型 —ADKAR 作為訪談架構並進行內容分析,包含認知,渴望、知識、能力及鞏固等變革中的各個階段。

    訪談結果顯示企業人資主管的推動策略受到台灣法令環境的影響,企業在法令要求的名額下,僅在特定職缺上聘雇較不影響工作內容的身心障礙者。整體而言,台灣的做法與聯合國推動的身心障礙人士基本人權概念不同,並非透過合理調整保障身心障礙者申請一般職缺。因此,筆者建立的藍圖中,除了從企業人資主管的案例分享中萃取經驗之外,同時加入其它研究中更多具有包容性與合理調整的元素,以建立更好的社會參與。在得到公平參與機會之後,透過觀察身心障礙的優勢與特質,得已更進一步的讓效益有更好的發揮。
    ;The purpose of this study is to create a roadmap for enhancing the effectiveness of disability inclusion initiatives for private companies in Taiwan.

    To answer the objective question, I interviewed 10 HR managers who had experience in hiring people with disabilities (PwD), understanding how they drive the change to overcome resistance from hiring managers. Using ADKAR model, a change management framework, as an interview structure for content analysis, this study includes the full change management stages, including aware, desire, knowledge, ability, and reinforcement.

    The interview results showed HR’s strategies rely on differences in legal environment in Taiwan. Taiwan’s HR usually meet the minimum hiring number, by hiring people with a few types of disability on special positions. It shows a fundamental difference from the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) on the legal right for PwD to apply for all other general positions. Therefore, the roadmap was created by consolidating the best practices in Taiwan, along with inclusive elements from other studies, to enhance a good social participation.
    Appears in Collections:[Executive Master of Human Resource Management] Electronic Thesis & Dissertation

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