本研究目的在於利用模糊理論處理情境判斷測驗計分議題上被忽略的判斷模糊性。本文透過文獻釐清情境判斷測驗的設計要求與探討相關之議題並發展情境式判斷測驗之模糊計分，並以情境判斷測驗中常見的單選題型進行SJT的試題計分的模擬與實證研究。本研究除了模擬不同語意模糊程度的受試反應資料進行探究外，並蒐集受試實際作答反應比較分析，比較模糊取向與明確計分差異。經結果分析與討論可得知：第一，情境式判斷測驗模糊計分能整合受試強迫式與非強迫式作答的資訊，有效反映情境判斷測驗在計分上的判斷模糊性。第二，綜合模擬與實證研究的結果發現，情境式判斷測驗模糊計分能同時兼顧群體分類與個體區辨的特色，提升企業在人員甄選時的效能。最後進行研究討論並歸納總結，提供研究與實務上的建議。;Based on the viewpoints of Fuzzy theory, the aim of this research is to deal with judgment uncertainty which was ignored on the issue of scoring situational judgment test. By the literature inference, the research developed the approach of Situational Judgment Test Fuzzy Scoring and take the pick-best scale of situational judgment test as a demonstration, adapting simulated and empirical research to compare the differences between the fuzzy scoring and the crisp scoring. Analysis of results concludes that: (1) Situational Judgment Test Fuzzy Scoring can integrate the information of forced and unforced response of a subject to deal with uncertainty on judgment process. (2) Situational Judgment Test Fuzzy Scoring can consider the class of grouping and the individual disparity together to strengthen the efficacy of employee selection. Finally, practical and academic viewpoints about fuzzy scoring on Situational Judgment Test were discussed for the future study.
